Most support packages are priced on a “number of incidents’ basis creating inflexibility and commercial risk. Most that is, except the CloudFlex Office 365 support services.
All of our Office 365 support packages are priced on a per-user-per-month basis, giving you commercial predictability and the flexibility to easily add users as your business grows.
CloudFlex 24x7 Support Packages for Microsoft Office 365
Get Support for Microsoft Office 365:
Email-only support.
As the name suggests, this support package covers Email-only. Whilst comprehensive, this is not recommended for businesses who depend on the wider capabilities of Office 365.
Support covers: Domain verification issues, Advanced Outlook connectivity issues, ActiveSync issues, Transport rules issues, Exchange control panel issues, DirSync, DNS manager and re-delegation, and more.
Get Support for Microsoft Office 365:
Office 365 Support.
This is the most popular support package as in addition to providing a primary point of contact for all general support issues such as “How-to” and basic troubleshooting, this package also provides access to experienced and certified technicians who can provide comprehensive technical assistance covering a very wide range of issues.
Support covers: Everything in the Email-only package, plus support for SharePoint, Visio, Project, Kiosk plans, Skype for Business, OneDrive, Yammer, and much more.
Get Support for Microsoft Office 365:
Desktop and Mobile Support.
This support package covers everything in the Email-only and Office 365 support packages plus covers a whole array of other areas including Computer/Tablet/Mobile Troubleshooting, Peripherals, Network connectivity, Performance, Security, Application Setup & Support, Offsite connectivity support, and more.